Privacy Policy (GDPR)

Last updated: 20.06.2025

This Privacy Policy explains how Star Bay Hotel, the operator of the website https://hotelstarbay.com, processes, uses, and protects users’ personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Data Controller
Name: Star Bay Hotel
Address: Carrer de la Costa Daurada, 9,
43880 Calafell, Tarragona, Spain
Website: https://hotelstarbay.com
Email: info@hotelstarbay.com

2. What Data We Collect
We may collect the following information when you use our website:
- Full name
- Email address
- Phone number
- Booking details (dates, preferences, etc.)
- Payment information (only when making a booking)
- IP address, browser and device data
- Cookies and similar technologies (see section 7)

3. Purposes of Data Processing
We use your data to:
- Process and manage bookings
- Communicate with you regarding your stay
- Provide additional services
- Send newsletters and special offers (with your consent)
- Improve website functionality and user experience
- Comply with legal obligations

4. Legal Basis for Processing
We process data on the following grounds:
- Your voluntary consent
- Performance of a contract (e.g., booking a room)
- Legal obligations
- Legitimate interests of Star Bay Hotel aimed at delivering quality services

5. Data Retention Period
Your data is retained only as long as necessary to fulfill the purposes stated above or as required by law.

6. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of data (“right to be forgotten”)
- Object to processing
- Restrict processing
- Receive a copy of your data in a structured format
- Withdraw your consent at any time
To exercise these rights, please contact: info@hotelstarbay.com

7. Cookies and Analytics
Our website uses cookies to:
- Remember your preferences
- Collect statistics and analyze behavior (e.g., Google Analytics)
- Enhance website usability
By using our site, you consent to the use of cookies. You can disable cookies in your browser settings.

8. Data Protection
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or destruction.

9. Data Sharing with Third Parties
We do not share your data with third parties without your consent, except for:
- Service providers (hosting, mailing, analytics) necessary for website operation
- Cases where data transfer is required by law

10. Data Transfer Outside the EEA
If your data is transferred outside the European Economic Area, we ensure compliance with GDPR requirements and apply adequate safeguards.

11. Policy Updates
We may update this policy periodically. The current version is always available on this page. We recommend reviewing it from time to time.

Contact
For any data protection inquiries, please contact:
📧 info@hotelstarbay.com
🌐 https://hotelstarbay.com
📍 Carrer de la Costa Daurada, 9, 43880 Calafell, Tarragona, Spain